Host/Sales Coordinator

Albert's Schloss Liverpool

Liverpool•£12.00/hour + Tronc + Bonus•Full time

Host/Sales Coordinator, Albert's Schloss Liverpool


We’re looking for someone to join us as a Host/Sales Coordinator for Albert’s Schloss Liverpool. We need superstars who have worked in a reservations, host or admin role before & who are passionate about hospitality and delivering a world class service to our guests.


What you'll be doing

  • Being the face of Albert’s Schloss, working on our host stand, greeting guests as they enter
  • Ensuring smooth transitions between tables in the restaurant and bar area
  • Managing bookings through Collins - DesignMyNight and answering phone queries
  • Working with the front of house team to ensure booking notes are communicated efficiently
  • Targeting key contacts to encourage bookings
  • Working with the Sales & Events Manager with outreach projects
  • Attending external & pop-up events to promote Albert's Schloss


Who we need

  • Someone who has a love for great hospitality
  • A genuine desire to go above and beyond and make our guests feel at home & welcome
  • Organised & computer literate
  • Experience with Collins - DesignMyNight would be helpful but not essential


Who we are

Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schloss in Manchester, Birmingham and London, as well as Albert’s Schenke, Albert Hall, and Rudy’s Pizza Napoletana, employing 1300 colleagues.

We have been rated as an ‘Outstanding’ place to work for the last four years by Best Companies and placed in the Top 10 Hospitality Employers in the UK in 2023. We believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.

For more information visit - https://www.albertsschloss.co.uk/london/ and https://www.wearemissionmars.com

Rewards for your hard work...

· £12.00 per hour + TRONC + Guest Experience Bonus – no hidden inclusive pay!

· 50% off at all Mission Mars Venues for you and friends which, with our Rudy’s Pizza growing in the North West means half price pizza!

· Invites to big events including our annual Christmas Party & Awards and Summer BBQ

· 24/7 access to free, confidential and specialist mental health/well-being support.

· An independent culture where your ideas matter.


We aim to respond to all applications within 7 days!